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~ Terms / Policy ~
On Time Deliveries:
Complete addresses and phone numbers help deliveries arrive on time. Your order can be sent across town- or across
the US or Canada- the very same day. If you have a doubt as to when you think your order will be delivered, please
contact us.
Sundays And National Holidays:
We will attempt to complete your request for deliveries scheduled for these days, however as most of our affiliates
are closed on these days we may need to contact you for approval for an alternative delivery date. Please provide
a valid e-mail address, cell or home phone number in case we need to contact you.
International Orders:
International orders require about 48 hours from the time placed to delivered. We generally ask the overseas florists
to select the best seasonal flowers when filling our orders, however, your preference for colors or types of flowers
always takes precedence. Selections of flowers available will vary by country.
Receiving Flowers:
If your flowers are not received to your satisfaction, please call us. If for some reason the flowers that you
ordered are not available for delivery then we will notify you immediately. We can also issue a credit for flowers
to be delivered at a later date.
Prompt Delivery Service:
We pride ourselves on prompt, efficient and personalized service that you can count on to meet all your floral
needs. Please allow us to suggest available items for prompt delivery of "last minute" gifts during holiday
periods. Place holiday orders early for the best selection... and your peace of mind.
Delivery Substitutions:
We may ask for a second choice regarding specific items to assure a timely delivery of your gift. We will make
every effort to fill your order as close as possible to your original selection. Seasonal and regional conditions
affect the supply of flowers and plants. Specific varieties of colors may not always be available or meet our quality
standards. Substitutions may be necessary to fulfill your floral and container requirements.
We would like to be one of your company´s communication
devices. Whether it is to say "Thank You," to a business associate or "Congratulations" to
an employee, we can deliver the perfect message. Our products are as diverse as the occasions that call for them.
Try sending an exquisite floral arrangement, or a lovely plant that will add a little bit of color to any office.
Perhaps your company would like to convey a personal message by using your logo on gift baskets or dish gardens.
We have all of these items as well as much, much more.
We would be happy to customize your order.
Reception Areas
We can also brighten up your office space or reception area with fresh flowers and plants. Something as simple
as flowers on your desk to large plants in your reception area can really make a difference.
Meetings and Parties
We can provide you with decorations and gifts for your company´s next function whether it be a large, formal
business gathering or something simple as a co-worker´s birthday party.
On Time Deliveries:
Complete addresses and phone numbers help deliveries arrive on time. Your order can be sent across town- or across
the US or Canada- the very same day. If you have a doubt as to when you think your order will be delivered, please
contact us.
Sundays And National Holidays:
We will attempt to complete your request for deliveries scheduled for these days, however as most of our affiliates
are closed on these days we may need to contact you for approval for an alternative delivery date. Please provide
a valid e-mail address, cell or home phone number in case we need to contact you.
International Orders:
International orders require about 48 hours from the time placed to delivered. We generally ask the overseas florists
to select the best seasonal flowers when filling our orders, however, your preference for colors or types of flowers
always takes precedence. Selections of flowers available will vary by country.
Receiving Flowers:
If your flowers are not received to your satisfaction, please call us. If for some reason the flowers that you
ordered are not available for delivery then we will notify you immediately. We can also issue a credit for flowers
to be delivered at a later date.
Prompt Delivery Service:
We pride ourselves on prompt, efficient and personalized service that you can count on to meet all your floral
needs. Please allow us to suggest available items for prompt delivery of "last minute" gifts during holiday
periods. Place holiday orders early for the best selection... and your peace of mind.
Delivery Substitutions:
We may ask for a second choice regarding specific items to assure a timely delivery of your gift. We will make
every effort to fill your order as close as possible to your original selection. Seasonal and regional conditions
affect the supply of flowers and plants. Specific varieties of colors may not always be available or meet our quality
standards. Substitutions may be necessary to fulfill your floral and container requirements.
Our Online Privacy Policy
The following states the privacy policy of our website regarding the privacy rights of visitors to the web site.
We respect your concern over your right to privacy and for a secure online shopping experience. By visiting our
web site, you are accepting the practices described in this Privacy Policy.
Information Collected at the Site?
The information we learn from users of our Site allows us to personalize and continually improve your online experience,
making it easier and more enjoyable. The following identifies the types of information we gather:
Automatic Information
We receive and store certain types of information whenever you interact with us. For example, like many Web sites,
we use "cookies," and we obtain certain types of information when your Web browser accesses our Site.
Cookies are pieces of data your Web browser stores on your hard drive to enable our systems to recognize your browser.
Most Web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use
of cookies. However, if you disable this feature, certain aspects of our Site, such as the shopping basket, will
not function properly.
Information You Give Us
We receive and store any information you enter at the Site or give us in any other way. For example, when you order
from the Site, we collect the following information: your name, telephone number, email address, billing information
(credit card number, expiration date and billing address), products purchased, and the recipient´s name,
address and telephone number. Note, in some cases, the recipient may be contacted via telephone to schedule delivery.
Also, if you register as a member, we request your name, address, phone number, email address and other information
as set forth in the membership form. You can choose not to provide certain information, but then you might not
be able to take advantage of many of the features of the Site. We use the information that you provide for such
purposes as responding to your requests, processing your orders and communicating with you.
Information from Other Sources
For reasons such as improving personalization of our service, we might receive information about you from other
sources and add it to our account information.
Do we share information we receive?
We do not sell, trade or rent personally identifiable information that visitors submit to our Site. We may share
your personally identifiable information with our member florists to allow them to process, fulfill and manage
your orders and requests.
We may use your personally identifiable information to send you information or materials we think you will find
interesting, or sharing the information with advertisers and reputable business partners. However, at the time
of collection, you will typically have the option of instructing us not to send you additional information or share
your personal information with business partners or advertisers. We are not responsible for the privacy policies
or practices of our advertisers or business partners and encourage you to read the posted privacy statement and
user terms and conditions whenever interacting with, and prior to providing any personal information to, any other
Web site.
We may use reputable third parties to manage activities available on our Site including Web hosting, database management
and order processing and authentication. These parties may have access to personally identifiable information submitted
by visitors who participate in those activities. We may instruct these third parties to use personally identifiable
information only for the specific purpose for which it is collected, and not to sell, market or transfer such information
to other entities except as needed to provide the designated services.
We may personally identifiable information in aggregate form to make our sites better and more responsive to the
needs of our visitors. This statistical compilation and analysis of information may also be used by us to others,
in aggregate, for marketing, advertising or research purposes.
As we continue to develop its business, we might be involved in an acquisition or other corporate transaction.
In such transactions, customer information generally is one of the transferred business assets. Also, in the event
that the company or substantially all of its assets are acquired, customer information will of course be one of
the transferred assets.
We release account and other personal information when we believe release is appropriate to comply with law; enforce
or apply our Terms of Use and other applicable agreements; or protect the rights, property, our users, or others.
This includes exchanging information with other companies and organizations for fraud protection and credit risk
reduction.
If at any time after submitting your personal information to our site you decide that you do not want to receive
any additional information or communications from us, simply follow the "unsubscribe" directions at the
end of any email communication you receive.
How Secure Is Information About Me?
We maintain appropriate safeguards to ensure the security, integrity and privacy of personally identifiable information
submitted to our sites, and periodically reviews and updates its security measures in light of current technologies.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Although we strive
to protect your personal information, we cannot ensure or warranty the security of any information you may transmit
to us or from our online products and services. Once we do receive your transmission, however, we make our best
effort to ensure its security on our systems. We use VeriSign as our SSL (Secure Socket Layer) digital certificate
provider, providing our customers the strongest certificate services available. When credit card information is
transmitted, industry standard encryption is used.
About Children
We are concerned about the safety of children when they use the Internet. Pursuant to the Children´s Online
Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the
age of 13 without prior verifiable parental consent.
Links to Third Party and Co-Branded Sites
We continue to establish relationships with other Web sites that allow visitors to the Site to link directly to
these third party Web sites. However, we are not responsible for the privacy practices and content of these third
party Web sites. When interacting with any third party site, we encourage you to read the posted privacy statement
and user terms and conditions whenever interacting with, and prior to providing any personal information to, any
the third party Web site.
OptOut/Modify
We provide you with several options for altering or removing your information from the database at anytime. If
you are on our promotional list and would like to be removed, simply contact us in any of these following ways:
Send us an email.
Call a customer care representative at our office.
Write to us at the address listed on this website.
Conditions of Use, Notices, and Revisions
If you choose to visit the Site, your visit and any dispute over privacy is subject to this Notice and our Terms
of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Oregon.
If, through no fault of our own, we are unable to deliver your order after we have prepared the flowers and/or
dispatched a driver out, there will be a 25% restocking charge on the order. If you have any concern about privacy
at the Site, please send us a thorough description to customer service, and we will try to resolve it. Our business
changes constantly. This Notice and the Terms of Use will change also, and use of information that we gather now
is subject to the Privacy Notice in effect at the time of use. Please check our Site frequently to see recent changes.
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